technical support

Competence of technical specialists for your company on SLA. As part of the support, a business can increase the functions of a product errors on sites and lead a systematic development. Our team has competencies 1C-Bitrix, Laravel, React JS, VUE JS, Go, Node JS, GraphQL, Autotests and others.

Dedicated team
SLA Work
Function testing
Ticket system work
Product Version Control
Monthly reporting

quality, term result

We understand the importance of each task for the business and make every effort, to be responsible for the quality, timing and final result. Simple service online store or corporate website can bring a whopping material and reputational losses — therefore our response to critical calls less than 20 minutes. Each task is covered by self-tests and starts to the release, only after the approval of the head of QA.

Create new tasks using the Telegram technical support bot @FutureSupport

the main work

Technical support

New Feature Development
Install new modules
Website Acceleration

Technical monitoring

Site Health Check
Automated project testing
Availability of important files

Data recovery

Backup setup
Data recovery after failure
Create a duplicate in the cloud

process

Discussion
Rating
Performance
Testing
Check
Reporting

All tasks go through the necessary steps, which allows us to be sure as a result, it makes it possible to control the progress of work.

are working for companies

Sberbank, Original Group, Finex, Alor Broker, Yandex Money, Qiwi Bank, Mr. Master ATB Bank, Zonesmart, Bookcase, MTS Investments, Capital System, Greenworks and others.

We love supporting projects, collaborating with interesting clients. Every month we solve more than 100 problems.

Cases

tariffs

A line of basic tariff plans. Phone for consultation +7 495 409-01-79

One-time appeals

Reaction time: 8 hours

Personal Area
Mobile app

40 $/hour

Optimal, 15 hours

Reaction time: from 20 minutes to 6 hours

Personal Area
Mobile app
Data backup
Project technical monitoring
Personal manager
SMS alert

33 $/hour

1 000 $/month

Corporate, 45 hours

Reaction time: from 20 minutes to 2 hours

Personal Area
Mobile app
Data backup
Project technical monitoring
Personal manager
SMS alert
Website Speed Control

26 $/hour

2 000 $/month